As a SaaS provider, your business is your business, but your ability to deliver services, on time, every time, is everything to your customers. Your brand, your reputation and your revenue is something you just can't afford to gamble with.

Yet increasingly, many providers are doing exactly that, because the global networks their services depend on are no longer as stable or predictable as they once were. From Southeast Asia, to the Middle East and Africa, the accelerating and unpredictable use of regional internet filtering, throttling and even shutdowns means you’re gambling on the availability of a stable digital infrastructure. When you lose that bet, you and your customers pay the price.

Many regions, such as parts of Africa, have experienced an increase in the number of intermittent and unpredictable internet blackouts, throttling or degradation, especially during elections or periods of social unrest. The result is that financial organizations and users are confronting a simple reality: connectivity for them or their customers is never guaranteed.

Let’s face it. As the Internet continues to fragment, many organizations operating transnationally are confronting the same growing challenge: how to keep the full spectrum of organizational sensors, devices, data, applications and systems online and working in environments experiencing censorship, surveillance, and degraded infrastructure. From embedded sensors in contested regions, to logistics systems interrupted by DNS filtering, to applications throttled during unrest, the risks to operational continuity are increasingly challenging, distributed, and hard to predict. The result is a fragile, brittle ecosystem, where even minor disruptions can cascade into major failures. And failure means the potential for revenue, operational and reputational loss.